Effective: August 4, 2026
Privacy Policy
This Privacy Policy explains how Supercore ("Supercore", "we", "us") collects, uses, and shares information when you use our websites, our mobile games, and related services (together, the "Services"). By using the Services you agree to the practices described here. This policy is incorporated into our Terms of Service.
1. Who we are
Supercore is a mobile game studio. For the purposes of applicable data protection law, including the EU General Data Protection Regulation (GDPR), Supercore is the controller of personal data processed through the Services. You can reach us at info@supercore.gs.
2. Information we collect
We collect the minimum we need to run and improve our games.
- From platforms and app stores. When you install or purchase through the Apple App Store or Google Play, we receive technical identifiers (such as a device identifier or advertising identifier) and purchase confirmations. We never receive or store your full payment details; payments are processed entirely by the app stores.
- Directly from you. If you contact support, reply to us, or send feedback, we receive the information you choose to share, such as your email address and the content of your message.
- Automatically. When you use the Services we collect device and usage data: IP address, device model, operating system and version, language, region, gameplay events (levels played, progress, session length), crash logs, and identifiers set by cookies or software development kits (SDKs).
- From advertising and analytics partners. If you arrived at a game through an advertisement, our attribution and analytics partners share campaign and ad-interaction data with us so we can measure our marketing.
3. How we use information
- Operate, maintain, and improve the Services, including balancing gameplay and fixing bugs.
- Measure the performance of our games and of our marketing campaigns.
- Serve and measure advertising inside our games, where applicable.
- Detect fraud, cheating, and abuse, and keep the Services secure.
- Respond to support requests and communicate service information.
- Comply with legal obligations.
4. Cookies and similar technologies
Our website uses only the cookies necessary for it to function. Our games use SDK-based identifiers rather than browser cookies. You can control advertising identifiers in your device settings: on iOS through App Tracking Transparency and on Android through the ads settings.
5. Third-party SDKs and links
Our games may include SDKs from third-party providers for analytics, install attribution, and advertising. These providers process data under their own privacy policies. Our websites and games may also link to external sites we do not operate; we are not responsible for their privacy practices.
6. Payments
All purchases in our games are processed by the Apple App Store or Google Play under their terms and privacy policies. We receive confirmation that a transaction occurred, never your payment instrument.
7. How we share information
- With service providers that host, analyze, or support the Services, bound by contract to use data only on our instructions.
- With advertising and measurement partners, to the extent described in sections 2 and 3.
- When required by law, regulation, or valid legal process.
- As part of a merger, acquisition, or sale of assets, in which case this policy continues to apply to previously collected data.
We do not sell personal information.
8. International transfers
We are based in the European Union. Where data is transferred outside the European Economic Area, we rely on appropriate safeguards such as the European Commission’s Standard Contractual Clauses or an adequacy decision.
9. Your rights
Where the GDPR applies, you have the right to access, rectify, erase, restrict, and port your personal data, to object to processing, and to withdraw consent at any time without affecting prior processing. To exercise any of these rights, email info@supercore.gs. You also have the right to lodge a complaint with your local supervisory authority.
10. Opting out of personalized advertising
You can limit or reset your advertising identifier in your device settings at any time. Where our games offer an in-game privacy option, you can also manage consent there.
11. Data retention
We keep personal data only as long as needed for the purposes above, and then delete or anonymize it. Support correspondence and transaction records may be kept longer where the law requires it.
12. Security
We use industry-standard technical and organizational measures to protect data. No system is perfectly secure, and we cannot guarantee absolute security.
13. Children
The Services are not directed to children under 13, or under the applicable age of digital consent in the EU (up to 16 in some countries). We do not knowingly collect personal data from children below those ages. If you believe a child has provided us personal data, contact info@supercore.gs and we will delete it.
14. California residents
If you are a California resident, you have the right to know what personal information we collect, to request its deletion, and not to be discriminated against for exercising those rights. We do not sell or share personal information as defined by the California Consumer Privacy Act. Requests can be made at info@supercore.gs.
15. Changes to this policy
We may update this policy from time to time. The effective date above always reflects the latest version, and material changes will be announced through the Services.
16. Contact
Questions about this policy or our data practices: info@supercore.gs.